In response to the surge in outbound travel during the Lunar New Year and the 228 long holiday period, Taoyuan International Airport Services (TIAS) completed comprehensive operational planning in advance and fully activated its holiday contingency mechanisms. Enhanced manpower deployment, flexible shift arrangements, and strengthened cross-departmental coordination were implemented across all ground service functions, including passenger check-in, baggage handling, ramp operations, cargo and mail loading, and cabin servicing. At the same time, safety risk controls and quality supervision measures were reinforced to ensure safe, punctual, and stable service performance amid peak traffic conditions.

According to statistics, from the Lunar New Year holiday through the 228 long weekend, TIAS served more than 1.5 million passengers. Check-in and baggage handling volumes increased significantly, while aircraft handling operations reached 2,500 movements. Overall ground handling capacity remained stable despite the challenges of dense flight schedules and surging passenger flows during peak hours. Through meticulous process planning, real-time operational monitoring, and flexible manpower support, TIAS ensured seamless coordination across all service segments and successfully fulfilled its holiday operational mission.

The Lunar New Year is a significant time for family reunions in Taiwan. Throughout the holiday period, TIAS ground handling personnel remained steadfast at the frontline, upholding professionalism and a strong sense of responsibility. Whether during cold early mornings or peak operational periods, teams strictly adhered to standard operating procedures, conducted thorough safety checks, and paid close attention to service details—safeguarding every flight’s safe arrival and departure, and ensuring passengers could travel with peace of mind and return home safely.

Looking ahead, TIAS will continue to enhance its operational management systems and professional training framework, strengthen risk management and quality control measures, and elevate overall ground service efficiency and safety standards. By reinforcing operational resilience and service capability, TIAS remains committed to fulfilling its role as a professional ground handling partner, providing safe, reliable, and high-quality service to both passengers and airline partners.